Privacy Policy

This Privacy Policy explains how LKAds.lk ("we", "us", "our") collects, uses, and protects your information when you use our website and services (the "Site"). By using LKAds.lk, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

• Account information: name, email address, phone number, username, and password.
• Profile and ad details: information you provide in advertisements, including titles, descriptions, prices, images, and location.
• Verification data: OTP codes, phone verification status, and other security checks.
• Technical data: IP address, browser type, device information, and pages you visit on our Site.
• Usage data: search queries, favourites, messages sent through the Site, and interactions with ads.

2. How We Use Your Information

We use your information to:

• create and manage your LKAds.lk account;
• publish and manage your advertisements;
• send you verification codes (OTP) and security alerts;
• facilitate communication between buyers and sellers;
• respond to your inquiries and provide customer support;
• improve and personalise the Site, including search and recommendations;
• detect and prevent fraud, abuse, and violations of our Terms & Conditions;
• comply with legal obligations and law-enforcement requests.

3. Legal Basis for Processing

We process your personal data based on one or more of the following:

• your consent (for example, when you create an account or agree to receive messages);
• the performance of a contract (providing our services to you);
• our legitimate interests (such as improving the Site and preventing fraud);
• compliance with legal obligations.

4. Cookies & Similar Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, measure Site performance, and show relevant content. You can control cookies through your browser settings, but disabling them may affect some features of the Site.

5. Advertising & Analytics

We may use analytics tools and advertise our services through third-party platforms such as Google. These providers may set cookies or collect information about your use of the Site to help us understand traffic and improve our services. Any such use is subject to the privacy policies of those third parties.

6. How We Share Your Information

We do not sell your personal information. We may share your information only in the following situations:

• With other users: when you post an ad, your ad details and the contact information you choose to display (e.g., phone number) will be visible to visitors.
• Service providers: with trusted partners who help us deliver services (such as SMS gateways, hosting, analytics, or email providers) under contractual confidentiality obligations.
• Legal reasons: if we are required to do so by law, court order, or to protect our rights, users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, where your data may be transferred as part of the transaction.

7. Data Retention

We keep your personal data for as long as necessary to provide our services and for legitimate business purposes, including to comply with legal obligations, resolve disputes, and enforce our agreements. We may retain certain information for a reasonable period after you close your account or delete an ad.

8. Security

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage on the internet is completely secure, and we cannot guarantee absolute security.

9. Your Choices & Rights

Depending on applicable law, you may have the right to:

• access the personal data we hold about you;
• correct inaccurate or incomplete information;
• request deletion of your data where legally permissible;
• object to or restrict certain types of processing;
• withdraw consent where processing is based on your consent.

You can update most of your account information by logging in to your LKAds.lk account. For other requests, please contact us using the details below.

10. Children's Privacy

LKAds.lk is intended for users who are at least 18 years old. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "last updated" date. Your continued use of the Site after changes are posted means you accept the updated Policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or how we handle your data, please contact us:

Email: info@lkads.lk
Phone / WhatsApp: 0777 122 764

Last updated: December 4, 2025